topic Re: MAXIFY MB2320 says flash drive not connected in Office Printers

MAXIFY MB2320 says flash drive not connected

garyprettyman — Fri, 10 Jan 2025 16:34:47 GMT

I'm getting usb flash drive not connected. this just started. could it be that the old printer will not recognize the new flash drives?

Re: MAXIFY MB2320 says flash drive not connected

Lithoman — Sat, 11 Jan 2025 15:38:10 GMT

Verify that the flash drive is formatted as FAT32. Printers do not recognize any other file structure. This is common with most large flash drives, for Windows or mac to default to something other than FAT32.

Re: MAXIFY MB2320 says flash drive not connected

jlin101 — Sun, 12 Jan 2025 20:13:24 GMT

To print from a USB memory device, the flash drive must be formatted in FAT 16 or FAT 32 AND in MBR (not GPT) format.

Use Diskpart to convert a GPT partition to MBR:

Right-click Start > select Terminal (Admin).
At the prompt, enter diskpart to initiate the disk partition process.
Prepare the GPT disk for conversion by cleaning (deleting) any partitions or volumes.

If the GPT disk doesn't have any partitions or volumes, skip to the last step to apply the conversion.

At the prompt, enter list disk. Make a note of the GPT disk number that you want to convert to MBR format.
At the prompt, enter select disk <disk-number>, where <disk-number> is the GPT disk number to convert.
At the prompt, enter clean to delete all partitions and volumes on the disk.

At the prompt, enter convert mbr to convert the GPT disk to the MBR partition format.

Now create a new partition and format the flash drive.

Re: MAXIFY MB2320 says flash drive not connected

Lithoman — Mon, 13 Jan 2025 02:24:50 GMT

Or for the average user, just use Disk Managment by right clicking on the windows icon and selecting from the menu. Select the drive, right click and go from there.

Typically, USB thumb drives always go MBR not GPT. I have only seen a small few.

To simplify, open up file explorer and right click the drive and format. On a MAC open Disk utilities and format selecting FAT32.