topic Re: imageCLASS MF753Cdw Trouble updating firmware in Office Printers

imageCLASS MF753Cdw Trouble updating firmware

jo3see — Thu, 02 Jan 2025 13:27:02 GMT

I'm not sure how I'm supposed to post a new topic in this forum, but it's directly related to the firmware update of this printer. Everytime I power the printer on, it immediately says Firmware Update Available at the bottom line of the display. If I attempt to update the firmware via wired ethernet on my home network, it fails with 4 beeps. If I attempt to install and run the PC firmware update software (mf754c-751c_v0401_typea_w.exe) directly from the Canon support site under the actual page for this printer (https://www.usa.canon.com/support/p/color-imageclass-mf753cdw?srsltid=AfmBOopE0HEkQWPzU2Iq4mZOAQkdiZMtYLubNiuotcTlCGsk8GVbNi8L) it says I already have the most up to date firmware.

Am I a fool or am I stuck in an update loop and need to take this in for service?

Re: imageCLASS MF753Cdw Trouble updating firmware

mreg — Thu, 02 Jan 2025 22:10:53 GMT

If you haven't, try reinstalling the printer driver using the printer's IP address.

Re: imageCLASS MF753Cdw Trouble updating firmware

AndreLeBlanc — Tue, 07 Jan 2025 23:15:08 GMT

Alternatively, you don't need to update the firmware. "If it ain't broke..."
I came here trying to find out what the changes are in the new firmware, as I'm always a bit suspicious of mfgs updating their firmware for the sole purpose of making it harder to use non-OEM ink/toner.
In my recollection of history, firmware updates usually include logic to detect and deny the use of non-OEM inks/toners and/or the update address potential security issues which are rarely exploited by hackers. Rarely do firmware updates actually fix an operational annoyance or provide better user functionality.

Re: imageCLASS MF753Cdw Trouble updating firmware

mreg — Wed, 08 Jan 2025 15:41:10 GMT

I think that not updating the firmware is misguided. At least for those of us who use the printer for anything important or to help produce income, firmware updates and OEM toner are essential.

Re: imageCLASS MF753Cdw Trouble updating firmware

AndreLeBlanc — Wed, 08 Jan 2025 18:41:40 GMT

We have different POVs. I do use my printer for important things as I work from home. Since it is a critical part of my work, "Why would I blindly apply an update if nothing is broken?" Perhaps you've never been on the wrong side of an update that has at a minimum caused a change or disruption in expected functionality, and at worse, bricked the device. I have. And once you get burned like that, you're probably not too fast to just blindly apply updates without knowing what is being addressed by the update.

Re: imageCLASS MF753Cdw Trouble updating firmware

mreg — Wed, 08 Jan 2025 19:12:12 GMT

I do agree that I have never had a problem with a printer update. Maybe I've been lucky. For printers still in production, they usually ship with the newest firmware, so my view is why not have the equivalent of new device. But then again, I am not worried about being able to use third party toner.

Re: imageCLASS MF753Cdw Trouble updating firmware

Hector — Wed, 05 Nov 2025 15:43:56 GMT

Hello,

If the firmware keeps failing and the printer is connected to your network, you can try power cycling the router to see if it resolves the issue. You can also check your router's firewall settings to make sure the following ports are open. You can also contact support directly over the phone at 1-800-652-2666 for assistance with the update. Our agents would be happy to help.

5900 (TCP) : For remote operation with the devices

8000 (TCP) : REST

8080 (TCP) : WebDAV*

8443 (TCP) : WSD, REST (HTTPS)

9013 (TCP) : For acquiring MF series device information

Re: imageCLASS MF753Cdw Trouble updating firmware

shadowsports — Wed, 05 Nov 2025 15:56:32 GMT

Although this is an older topic now, I think it's important to point out that Canon does not restrict you from using third party toner with your printer. Canon recommends using OEM toner for consistent and reliable results but you are not blocked from using third party toner if that's what you want to do. Third party toners are not always manufactured to the same quality standards as OEM. Sometimes corners are cut. This can include use of inferior ingredients, materials or manufacturing standards. The choice is yours in the end.