topic Re: Message appears Printer: offline" in Office Printers

Message appears Printer: offline"

diverguy — Tue, 20 Nov 2012 22:57:44 GMT

After the strorm my MF6540 and IP6700D printers show the message "Printer: offline' and I cannot print. The both worked before the storm and they both show the correct port.

Re: Message appears Printer: offline"

hunkress7 — Thu, 22 Nov 2012 08:13:29 GMT

try disconnecting data line and printer cable. leave off for about twenty minutes. then reconnect cables and power up, if that doesnt work, i would try deleting the printer from the system and re-installing. many power lines and phone cables are experiencing cross overs or connect failures in nyc area good luck

priscilla

Re: Message appears Printer: offline"

marwenpix — Sat, 24 Nov 2012 03:14:10 GMT

Hi there pricilla:

The previous post is right on target. I've found that that problem exists in most printers of any brand. I don't think that you need to sit there for 20 minutes or so though. I think that might be a litttle overkill. I have found that most of the time when you unplug the AC & the data line(USB), all you need is 2 - 3 minutes. Maybe not even that. Now then, that being said, brace yourself for this to be an on-going frustration. Sooner or later, that printer is going to simply stop working.

Not sure if it still holds true with ISP and the MODEMs - but that's pretty much the same remedy for no internet.

Good luck to you with this.

marwenpix