https://community.usa.canon.com/t5/Office-Printers/Color-imageCLASS-MF642Cdw-Red-tracks-after-magenta-replaced/m-p/522145#M24973 <P>MF642Cdw needs red tracks removed after magenta toner cartridge change..so how do i clean the printer head</P> Sat, 04 Jan 2025 22:16:28 GMT PaulBordo 2025-01-04T22:16:28Z https://community.usa.canon.com/t5/Office-Printers/Color-imageCLASS-MF642Cdw-Red-tracks-after-magenta-replaced/m-p/522145#M24973 <P>MF642Cdw needs red tracks removed after magenta toner cartridge change..so how do i clean the printer head</P> Sat, 04 Jan 2025 22:16:28 GMT https://community.usa.canon.com/t5/Office-Printers/Color-imageCLASS-MF642Cdw-Red-tracks-after-magenta-replaced/m-p/522145#M24973 PaulBordo 2025-01-04T22:16:28Z https://community.usa.canon.com/t5/Office-Printers/Color-imageCLASS-MF642Cdw-Red-tracks-after-magenta-replaced/m-p/574845#M30079 <P>Hello,</P> <P>The issue looks like one of the toner cartridges are leaking or there is loose toner powder in the printer. In this situation, you can try removing all of the toner cartridges and inspect the inside of any for any loose toner powder that can be wiped up with a damp cloth. You can also inspect the magenta toner to make sure it is not leaking/damaged. Once you reload the toner, you can perform an ITB and fixing unit cleaning using the steps in the link <A href="https://support.usa.canon.com/kb/s/article/ART176786" target="_self">HERE</A>.</P> Wed, 12 Nov 2025 17:46:15 GMT https://community.usa.canon.com/t5/Office-Printers/Color-imageCLASS-MF642Cdw-Red-tracks-after-magenta-replaced/m-p/574845#M30079 Hector 2025-11-12T17:46:15Z