streaks when printing mf644cdw printer

Vicki4 — Mon, 15 Jan 2024 16:33:01 GMT

When I print I get black streaks on the right side of the page. I have wiped down the side of the printer as guided by the printer but I am still getting streaks. I have run the printer though the maintenance options but it has not helped.

Suggestions please

Re: streaks when printing mf644cdw printer

Hector — Fri, 20 Dec 2024 21:38:28 GMT

Hello,

You can try removing the toner from the printer and check the toner loading area for any loose toner powder that you can wipe up with a damp cloth. While the toner is out of the printer, you can also check the toner cartridge to see if any of them are leaking.

After cleaning any loose toner powder and replacing any leaking toner cartridges, you can perform another set of cleaning for the ITB and fixing unit. If that does not resolve the issue, it looks like the printer needs service. In that situation, you can try contacting support over the phone or logging into your MyCanon account to check your service options.

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streaks when printing mf644cdw printer

Re: streaks when printing mf644cdw printer