https://community.usa.canon.com/t5/Office-Printers/Imageclass-MF731Cdw-states-the-magenta-toner-cartridge-is/m-p/519552#M24818 <P>Hello,</P> <P>It looks like something is wrong with the toner cartridges that were loaded. In this situation, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check the toner cartridges to see what might be going on or check the hardware for any issues.</P> Fri, 20 Dec 2024 16:32:11 GMT Hector 2024-12-20T16:32:11Z https://community.usa.canon.com/t5/Office-Printers/Imageclass-MF731Cdw-states-the-magenta-toner-cartridge-is/m-p/455021#M21225 <P>The printer started with toner message stating the magenta was counterfeit. I replaced it with another Canon toner cartridge that I purchased from Amazon The Canon Store. Both cartridges have the same message. Also noticed the print quality is faded when printing from Windows applications but if I print logs or do an Auto Adjust Gradation the printer or print a test page the printer prints fine.&nbsp;</P> Sat, 06 Jan 2024 23:32:54 GMT https://community.usa.canon.com/t5/Office-Printers/Imageclass-MF731Cdw-states-the-magenta-toner-cartridge-is/m-p/455021#M21225 bradkohl 2024-01-06T23:32:54Z https://community.usa.canon.com/t5/Office-Printers/Imageclass-MF731Cdw-states-the-magenta-toner-cartridge-is/m-p/519552#M24818 <P>Hello,</P> <P>It looks like something is wrong with the toner cartridges that were loaded. In this situation, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to check the toner cartridges to see what might be going on or check the hardware for any issues.</P> Fri, 20 Dec 2024 16:32:11 GMT https://community.usa.canon.com/t5/Office-Printers/Imageclass-MF731Cdw-states-the-magenta-toner-cartridge-is/m-p/519552#M24818 Hector 2024-12-20T16:32:11Z