topic printer paper tray error on MF654Cdw printer in Office Printers

printer paper tray error on MF654Cdw printer

CHUCKCEN21 — Tue, 17 Dec 2024 01:21:58 GMT

We keep getting an error message that paper wrong in our paper tray but we only have tray for Letter, it's not letting us print anything on our MF654Cdw Image Class printer

Re: printer paper tray error on MF654Cdw printer

shadowsports — Tue, 17 Dec 2024 12:55:44 GMT

Greetings,

There are three places where you can correct a paper mismatch error.

Start by checking the printer, next the printer driver or within the application you're printing from. See the user guide for more help

https://oip.manual.canon/USRMA-6621-zz-SSM-650-enUS/contents/devu-basicope-papers_pset-psize_ptype.html

Re: printer paper tray error on MF654Cdw printer

CHUCKCEN21 — Tue, 17 Dec 2024 15:01:22 GMT

thank you that seemed to work