imageCLASS MF212w - Driver doesn't work, scanner not recognized

sun622 — Sat, 07 Dec 2024 17:04:13 GMT

Model MF212W. The printer works great!! Problem is the scanner. It says I need a driver so I download the suggested driver from the Canon website. (BTW I have Mac 15.01 sequoia 15.1.1). I then go to the Canon MF scan utility. Click on it and it says "

No available scanner found.

Follow the instructions in the User's Guide for the scanner driver to add the scanners you are using."

I did not see a user's guide for this only a download called mac-scan v21517-00. Is this the right driver? So why doesn't the scan utility recognize my unit? Any help is deeply appreciated.

Re: Driver doesn't work, scanner not recognized

shadowsports — Wed, 04 Dec 2024 10:22:56 GMT

Greetings,

How is your printer connected and to what please? If you open image capture, is the scanner accessible there?

topic imageCLASS MF212w - Driver doesn't work, scanner not recognized in Office Printers

imageCLASS MF212w - Driver doesn't work, scanner not recognized

Re: Driver doesn't work, scanner not recognized