https://community.usa.canon.com/t5/Office-Printers/Feed-roller-service-for-Maxify-MB5320/m-p/516547#M24624 <P>Hello,</P> <P>Unfortunately, we do not have service centers that work on this model, but you can check for any third-party office equipment/printer repair in your area. If you would like to purchase replacement parts, you can contact our parts team at 1-866-481-2569.</P> <P>&nbsp;</P> Wed, 04 Dec 2024 15:59:41 GMT Hector 2024-12-04T15:59:41Z https://community.usa.canon.com/t5/Office-Printers/Feed-roller-service-for-Maxify-MB5320/m-p/452134#M21113 <P>It is lightly used but eight years old. To keep paper feeding I have to do "roller cleanings" and wiping with alcohol swabs.</P><P>In the days of old when copiers filled half the room, vendors would do "PM" (preventive maintenance) once a year to replace feed rollers and other parts.</P><P>Does Canon do this kind of service, or are we expected to buy a new machine every eight years?</P><P>From time to time I see a blob of black ink on my output, but can't see where the ink has deposited. Does Canon clean that up too?</P><P>Ken C</P> Wed, 20 Dec 2023 19:30:35 GMT https://community.usa.canon.com/t5/Office-Printers/Feed-roller-service-for-Maxify-MB5320/m-p/452134#M21113 cprstn54 2023-12-20T19:30:35Z https://community.usa.canon.com/t5/Office-Printers/Feed-roller-service-for-Maxify-MB5320/m-p/516547#M24624 <P>Hello,</P> <P>Unfortunately, we do not have service centers that work on this model, but you can check for any third-party office equipment/printer repair in your area. If you would like to purchase replacement parts, you can contact our parts team at 1-866-481-2569.</P> <P>&nbsp;</P> Wed, 04 Dec 2024 15:59:41 GMT https://community.usa.canon.com/t5/Office-Printers/Feed-roller-service-for-Maxify-MB5320/m-p/516547#M24624 Hector 2024-12-04T15:59:41Z