https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/509023#M24094 <P>Hi, when I attempt to do that, I am getting a “could not perform cleaning” error message. Any idea what the problem could be? Thanks!</P> Mon, 28 Oct 2024 02:21:21 GMT Amaslaluno 2024-10-28T02:21:21Z https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/462753#M21685 <P>Hello there,&nbsp;&nbsp;</P><P>I am trying to print a document related to the office, I am facing an issue with black color printing documents, as the paper printed with shades and lines shown in the image below.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2024-02-18 at 12.19.38 PM.jpeg" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/50072i60118425D945E0C6/image-size/medium?v=v2&amp;px=400" role="button" title="WhatsApp Image 2024-02-18 at 12.19.38 PM.jpeg" alt="WhatsApp Image 2024-02-18 at 12.19.38 PM.jpeg" /></span></P><P>&nbsp;</P><P>other color documents are printing fine only black is printing like this, even after i changed the toner, its the same,</P><P>please let me know what measures to be taken here to&nbsp;&nbsp;</P><P>&nbsp;</P><P>I even changed the black toner, but its</P><P> </P> Sun, 18 Feb 2024 14:21:08 GMT https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/462753#M21685 MohamedUmer 2024-02-18T14:21:08Z https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/462779#M21691 <P>Greetings,</P><P>Since the black toner is not low, I would open the printer and inspect the paper paths for spilled toner. A small vacuum can be helpful here.&nbsp; The fixing assembly could also be dirty.&nbsp; You can clean using the printers LCD.&nbsp;</P><P>From the printer's LCD..&nbsp;&nbsp;<BR />Menu&gt; Adjustment/Maintenance&gt; Maintenance&gt; Clean Fixing Assembly&gt; Check that the paper indicated in the screen is loaded, and then select OK&gt; Start&gt; One sheet with a cleaning pattern printed on it is ejected when cleaning is completed.</P> Sun, 18 Feb 2024 16:52:35 GMT https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/462779#M21691 shadowsports 2024-02-18T16:52:35Z https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/509023#M24094 <P>Hi, when I attempt to do that, I am getting a “could not perform cleaning” error message. Any idea what the problem could be? Thanks!</P> Mon, 28 Oct 2024 02:21:21 GMT https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/509023#M24094 Amaslaluno 2024-10-28T02:21:21Z https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/509096#M24100 <P>It could be the use of third party toner cartridges.</P> Mon, 28 Oct 2024 11:58:11 GMT https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/509096#M24100 mreg 2024-10-28T11:58:11Z https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/509111#M24105 <P>Greetings,</P> <P>Third party toner is certainly possible.&nbsp; There's also an auto cleaning setting that if enabled keeps you from running the maintenance service manually.&nbsp;&nbsp;</P> Mon, 28 Oct 2024 13:51:21 GMT https://community.usa.canon.com/t5/Office-Printers/Why-black-lines-and-shades-are-appearing-when-printing-documents/m-p/509111#M24105 shadowsports 2024-10-28T13:51:21Z