topic Re: scanning automatically cancels from imageclass mf8050Cn in Office Printers

Scanning automatically cancels from imageCLASS MF8050Cn

SK3 — Wed, 23 Oct 2024 12:58:10 GMT

My printer/scanner is connected to my computer, and I have verified that it detects my computer as a source for scanning (it had been prompting me to connect a computer, so I restarted my computer and now have the scan to computer menu available).

When I click on any of the scan types, it pauses for a second, then says "Canceled." with no explanation.

Please help!

Re: scanning automatically cancels from imageclass mf8050Cn

Arthur — Wed, 23 Oct 2024 12:29:51 GMT

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon imageCLASS MF8050Cn has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.