https://community.usa.canon.com/t5/Office-Printers/LBP612Cdw-Ok-button-not-working/m-p/506226#M23964 <P>My lbp612cdw laser printer ok button is not taking input at all so I Can no longer navigate any of the menus. I've power cycled it multiple times to no avail.&nbsp;</P> Tue, 15 Oct 2024 14:54:25 GMT davepastry 2024-10-15T14:54:25Z https://community.usa.canon.com/t5/Office-Printers/LBP612Cdw-Ok-button-not-working/m-p/506226#M23964 <P>My lbp612cdw laser printer ok button is not taking input at all so I Can no longer navigate any of the menus. I've power cycled it multiple times to no avail.&nbsp;</P> Tue, 15 Oct 2024 14:54:25 GMT https://community.usa.canon.com/t5/Office-Printers/LBP612Cdw-Ok-button-not-working/m-p/506226#M23964 davepastry 2024-10-15T14:54:25Z https://community.usa.canon.com/t5/Office-Printers/LBP612Cdw-Ok-button-not-working/m-p/564135#M29552 <P>Hello,</P> <P>The issue could be caused by a hardware issue or there is a message/error preventing the menu from being used.We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.</P> <P>1. What message or menu screen do you see when the printer turns on?</P> <P>2.Are you able to print from a computer? If not, do you get any specific error messages?</P> Wed, 13 Aug 2025 14:21:56 GMT https://community.usa.canon.com/t5/Office-Printers/LBP612Cdw-Ok-button-not-working/m-p/564135#M29552 Hector 2025-08-13T14:21:56Z