topic Re: imageCLASS MF632Cdw won’t scan —says connect to computer. It worked fine last week. in Office Printers

imageCLASS MF632Cdw won’t scan —says connect to computer. It worked fine last week.

BMAE — Tue, 01 Oct 2024 19:57:00 GMT

Canon printer MFB 32 CDW image class will not scan to computer. It worked fine last week. Now it says connect to computer when you try to scan.

Re: Canon printer won’t scan —says connect to computer. It worked fine last week.

normadel — Mon, 30 Sep 2024 21:00:23 GMT

Do you mean MF632?

How is it connected to the computer? USB? Wired network? WiFi (wireless)?

Re: Canon printer won’t scan —says connect to computer. It worked fine last week.

BMAE — Tue, 01 Oct 2024 22:05:03 GMT

Yes, I thought the 6 was a lowercase B

MF 632 C dw

MF632CD

it is connected wirelessly

Re: imageCLASS MF632Cdw won’t scan —says connect to computer. It worked fine last week.

normadel — Thu, 03 Oct 2024 03:01:49 GMT

Have you rebooted the printer to see if anything changes?

The first thing I advise is to give the printer a static IP address. This means it will not change. Letting DHCP on your router assign its address can be problematic, because it's not guaranteed to stay the same. The router then has to be told what the static address is, so it will be reserved for the printer. The router supplier or manufacturer can help you with this.

After you've done this, see if the WiFi connection is more reliable.