https://community.usa.canon.com/t5/Office-Printers/PIXMA-MX490-series-Cannot-access-the-menu-on-the-printer-The/m-p/153968#M2364 <P>I have the Canon PIXMA MX490 series printer.&nbsp;</P><P>&nbsp;</P><P>Recently it will not function. The power light is on but I have no access to the menu(it does not show up). The only way I can power it down is by unplugging it.</P><P>&nbsp;</P><P>Can anyone shed some light on this, please?</P> Wed, 14 Oct 2015 15:12:59 GMT twoosley 2015-10-14T15:12:59Z https://community.usa.canon.com/t5/Office-Printers/PIXMA-MX490-series-Cannot-access-the-menu-on-the-printer-The/m-p/153968#M2364 <P>I have the Canon PIXMA MX490 series printer.&nbsp;</P><P>&nbsp;</P><P>Recently it will not function. The power light is on but I have no access to the menu(it does not show up). The only way I can power it down is by unplugging it.</P><P>&nbsp;</P><P>Can anyone shed some light on this, please?</P> Wed, 14 Oct 2015 15:12:59 GMT https://community.usa.canon.com/t5/Office-Printers/PIXMA-MX490-series-Cannot-access-the-menu-on-the-printer-The/m-p/153968#M2364 twoosley 2015-10-14T15:12:59Z https://community.usa.canon.com/t5/Office-Printers/PIXMA-MX490-series-Cannot-access-the-menu-on-the-printer-The/m-p/154122#M2378 <P>Hello.</P><P>&nbsp;</P><P>Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P> Fri, 16 Oct 2015 15:08:38 GMT https://community.usa.canon.com/t5/Office-Printers/PIXMA-MX490-series-Cannot-access-the-menu-on-the-printer-The/m-p/154122#M2378 Michael 2015-10-16T15:08:38Z