topic Re: Help with Remote UI in Office Printers

imageCLASS MF465dw Trouble setting up scan to email function

justinsmithppc — Tue, 10 Sep 2024 20:16:30 GMT

I have recently purchased an imageCLASS MF465dw and am having trouble using the scanner function.

When I attempt to do so, I'm met with the following error message:

However, I am the system manager and am stumped.

Can someone assist with this please?

Re: Help with Remote UI

Stephen — Tue, 10 Sep 2024 18:42:44 GMT

Hi there!

The unit is telling you it doesn't know what to do with your scanned documents. Take a look at THIS page so you can tell the machine where to send the documents.

Re: Help with Remote UI

shadowsports — Tue, 10 Sep 2024 20:14:14 GMT

Hi,

@JustinSmithPPC. The link in Stephen's reply above references the information needed for email configuration.

The individual settings vary by email provider. M365, Gmail, Comcast, Yahoo, etc. If you tell us which email provider you're using, I can probably help with the information that is needed.