MAXIFY MB2720 Unable to complete reinstallation, printer shows support code SC01

uad812 — Tue, 10 Sep 2024 13:51:51 GMT

I have windows 8.1. I have been trying to reinstall my Canon Maxify mb2720 printer however when I get to the printer search method selection nothing comes up that will allow me to continue to the next screen, however when I click on specify the IP address and run the search I am allowed to click on the next button however when I get to the next screen there is nothing to allow me to go forward. I also keep getting support code SC01 on my printer window Is there a fix for this?

Re: canon mb2720

shadowsports — Tue, 10 Sep 2024 04:35:29 GMT

Greetings,

I believe your printer is likely displaying error 5C01

Canon : MAXIFY Manuals : MB2700 series : 5C01

This is an internal error and indicates a problem with the printer's hardware or memory. I've posted a reference to the error above.

topic MAXIFY MB2720 Unable to complete reinstallation, printer shows support code SC01 in Office Printers

MAXIFY MB2720 Unable to complete reinstallation, printer shows support code SC01

Re: canon mb2720