topic Re: GX4000 - Turn off all double sided printing in Office Printers

MAXIFY GX4020 How to turn off all double sided printing

jrthomas100 — Tue, 03 Sep 2024 13:51:25 GMT

I'm continually wasting paper when I forget to turn off double sided printing. How do I turn this default off for all of my settings?

Re: GX4000 - Turn off all double sided printing

Danny — Tue, 03 Sep 2024 13:44:59 GMT

Thanks for joining the conversation, jrthomas100!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the MAXIFY GX4000 series. The model number should appear on the front of the unit just below the "MAXIFY" logo. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: GX4000 - Turn off all double sided printing

jrthomas100 — Tue, 03 Sep 2024 13:49:52 GMT

This is a GX4020 printer.

Re: GX4000 - Turn off all double sided printing

Hector — Mon, 30 Jun 2025 19:24:18 GMT

Hello,

The issue would usually point to a driver setting on the computer. You can also try turning of some of the duplex settings under Eco settings using the steps in the link HERE. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What version of the Mac or Windows operating system are you using on your computer?

2. What program are you printing from?