topic Re: How Do I Restore The Default Language on the Display Panel? in Office Printers

How Do I Restore The Default Language on the Display Panel?

NickT1023 — Sat, 26 Sep 2015 14:35:47 GMT

I bought a Maxify MB2320 about 1 month ago, and this morning we had a lightning storm, not uncommon in Tampa, FL. Every electronic device in the house shutdown, but quickly restarted with no problem.... except for this printer.
The display screen, which is a touch screen control panel, is now displaying Japanese fonts. I've went to Canon's site looking to resolve the issue myself, but to no avail.I've also participated in an e-mail exchange with tech support (first level). Also, to no avail.

I'm thinking that the product may be lacking in adequate built in surge protection. I've got a number of high-end electronics in the house that don't have this problem with lightning storms. Yet, the Canon printer does.

There is very little English on the scren and what there is identifies the errr as being 6800.
Any suggestions wiil certainly be appreciated

Thanks!

Nick

Re: How Do I Restore The Default Language on the Display Panel?

jrhoffman75 — Sun, 27 Sep 2015 23:27:52 GMT

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MB2300%20series/EN/ERR/6800.html

Leave it unplugged for about an hour. If I unplug electronics stuff to try and reset I always actuate the power switch before I plug back in just to try and discharge any capacitors.

It may be fried

Re: How Do I Restore The Default Language on the Display Panel?

alexlmiller247 — Thu, 01 Oct 2015 12:33:21 GMT

Any luck? Mine did the same thing a few days ago. Tried unplugging and and waiting, no luck.

Re: How Do I Restore The Default Language on the Display Panel?

DINPLANT — Sat, 10 Oct 2015 22:53:16 GMT

Try a factory reset

https://www.youtube.com/watch?v=aedPja3XL_I