MAXIFY GX5020 asking for password for initial setup

M31 — Tue, 03 Sep 2024 14:07:47 GMT

My new GX5020 printer does not accept any of the default passwords (i.e. serial number, etc.) during initial setup. The printer itself on the panel rejects all admin passwords. The printer is set up with Wifi and usable in the basic sense but denies all admin access. To cap this off, the Canon product website for this printer informs me that support for this product is no longer available. This is a new printer! Any suggestions would be most welcome.

Re: Maxify GX5020 password

M31 — Sun, 01 Sep 2024 01:21:52 GMT

Found the answer - you have to print the Network Configuration Page to find the ever changing Default Password. About as user hostile as I've seen in a long time. Canon rejects products support saying this new product is no longer supported. I guess If I pay them for support to set up a new printer maybe they will help. Never again. Canon - you've lost a customer with this mess.

topic Re: Maxify GX5020 password in Office Printers

MAXIFY GX5020 asking for password for initial setup

Re: Maxify GX5020 password