topic MF8080CW won't detect my mac laptop (OS X Yosemite) via bonjour in Office Printers

MF8080CW won't detect my mac laptop (OS X Yosemite) via bonjour

rhonjo — Thu, 08 Oct 2015 18:11:28 GMT

Hey

For some reason my mac laptop(OS X Yosemite) won't detect the MF8080Cw printer anymore. The weird the thing is, it works sometimes but I would have to delete the printer from system prefrence > printers & scanners and add it again. But now it won't detect it anymore. I also tried reinstalling the driver and my co-workers can all use it fine so it might be something with my computer but im not sure. Did i miss a step?

rhonjo

Re: MF8080CW won't detect my mac laptop (OS X Yosemite) via bonjour

rhonjo — Thu, 08 Oct 2015 18:48:51 GMT

I also tried connecting directly via usb cable and it detects it fine but it still won't print and it gets stuck when its sending the data to print

Re: MF8080CW won't detect my mac laptop (OS X Yosemite) via bonjour

Danny — Thu, 08 Oct 2015 19:00:17 GMT

Hi, rhonjo!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET (5 AM to 5 PM PT).

Thanks and have a great day!

Re: MF8080CW won't detect my mac laptop (OS X Yosemite) via bonjour

Patrice — Tue, 27 Oct 2015 20:45:34 GMT

Hi Rhonjo.

If you still need assistance with this issue, I will be able to assist you.

I recommend uninstalling and reinstalling the driver. To uninstall the driver, please follow the instructions below:

1. Open [System Preferences] -> click [Print & Fax].

2. Select the printer you are using -> click [-] icon.

Note:

Delete all print queues set from the driver you are deleting.

3. Delete the folders and files for the driver you are deleting.

[System Volume]/Library/Printers/Canon/UFR2
[System Volume]/Library/LaunchAgents/jp.co.canon.UFR2.BG.plist
Mac OS X 10.5 and later:
[System Volume]/Library/Printers/PPDs/Contents/Resources/CNTD***Z*2*.ppd.gz
Where *** indicates a character string that represents the printer model, and *2* indicates a character string that represents the corresponding language.

Important

If you delete a "PPD.gz" file other than that of the printer model you want to delete, the printer driver may not work correctly.

Note:

If the [Authenticate] dialog box is displayed, enter the administrators name and password -> click [OK].

4. Restart your computer, and then empty the Trash Bin.

Next, download the MF Printer Driver, under the "Recommended Downloads" section, from the link below:

imageCLASS MF8080Cw - Drivers & Software

After installing the driver, please add the printer back to the queue by following the instructions below:

1. Open [System Preferences], and click [Printer & Fax] or [Print & Scan].

2. Click the [+] icon.

3. Click [Default], and then select a printer name for which [Bonjour] is displayed in the [Kind] or [Connection] column.

4. Select [Select Printer Software] from [Print Using or Using].

5. Select a driver that is capable for this machine from the driver list, and then click [OK].

6. Click [Add].

7. Check that this machine is added to the [Printer & Fax] or [Print & Scan] dialog box.

8. Close the dialog box.

I hope this information is helpful to you. Should you need further assistance with this issue, please contact us at 1-800-OK-CANON (1-800-652-2666).