topic Re: Printing from Email - MF743CDW in Office Printers

Printing from Email - MF743CDW

zonearc0 — Mon, 01 Apr 2024 20:50:34 GMT

I'm about 98% there and just need a tip.
I have setup SMTP/POP and all related port settings, etc (google app password, google's unique port numbers, etc) so that when I send an email to a gmail account, it connects and wants to pull it.

I have it setup on a 2 min window to check for the email. SMTP & POP tests pass successfully.

I have a test email there with a PDF.

Now, every 2 minutes the printer wakes up and tries to connect, but then it pops an error to the RX log on the printer:

Error
Type: i-Fax
Timestamp

... and no actual real troubleshooting data involved to help me figure out what failed.
Should this show as an i-fax job even though its an email or is that erroneous?

Re: Printing from Email - MF743CDW

zonearc0 — Mon, 01 Apr 2024 21:02:09 GMT

Note: In an older Canon guide I saw that they use to only support image types like JPG and TIFF so I sent in an email with a TIFF attachment. No change, still connects but never prints.

Re: Printing from Email - MF743CDW

shadowsports — Tue, 02 Apr 2024 00:15:34 GMT

Greetings

For clarity, you want to send an email to the printer and have it print?

If so, yes, that's called an iFax.

It might only support .PDFs and word docs. I don't honestly know because I've never tried on a Canon device. I'll see if I can find some documentation on it. You can also contact Canon and speak with a support representative.

Re: Printing from Email - MF743CDW

briansean — Tue, 06 Aug 2024 19:32:50 GMT

I'm also inquiring about emailing print jobs to my Canon MF 741C.

HP calls this "HP ePrint." They assign a default email address like xxx@hpeprint.com. Users can login to hpeprint.com to manage their printers and respective email addresses. Plenty of limitations about file types (Print text (.txt), PDF, HTML, Microsoft Word (.doc and .docx), Microsoft PowerPoint (.ppt and .pptx), Microsoft Excel (.xls and .xlsx); limited to 10 attachments at a time; limited to total 10MB file size; cannot be encrypted or signed.

To clarify, this isn't about printing an email, as Google wants to bend my search. It's not about scan-to-email. It has nothing to do with printing documents while connected to the printer. This is about how to print to my printer by sending it an email with something attached.

Rick notes Canon calls this "iFax." Yes, the result is a lot like faxing, except what I'm asking about never involves a fax machine or phone number.

I've searched for "ifax" in all of the PDFs for my printer and come up empty.

The only support page I found (https://oip.manual.canon/USRMA-1738-zz-SS-enUS/contents/SS735_setup_0050.html) another user had also posted in another community support page here. I'm lost at "Step 3: Select [TX Settings] - [Network Settings]."

Can I ask for clarification about what Canon calls the technology (it can't be iFax for my printer), whether it exists, and how to set it up?

Re: Printing from Email - MF743CDW

shadowsports — Tue, 06 Aug 2024 06:52:12 GMT

Greetings,

This is technically someone else's thread. You also have a different model printer. To be helpful and kind, (in the future) please start your own topic so it can receive the visibility and attention it deserves. iFAX is just that. Internet FAX. No FAX machine or telephone line needed. Email is used in lieu of this.

Support portal for your printer:

Canon Support for Color imageCLASS MF741Cdw | Canon U.S.A., Inc.

Manual:

Canon - imageCLASS MF746Cdw / MF745Cdw / MF743Cdw / MF741Cdw / MF644Cdw / MF642Cdw / MF641Cw - User's Guide (Product Manual)

"(it can't be iFax for my printer)" Canon refers to it as iFAX, so I'm not sure what else to call it.

Configuration:

Once the POP Rx box is checked the 3 fields above become editable. You will need an incoming server address, username and password. I do not use iFAX, so have not tested it. I still have an analog phone line for my once a decade faxing needs. I see no reason why it wouldn't work as long as the mail provider supports POP. I might try imap to for good measure.

Example Gmail:

Example Outlook

Hope this helps.😃

Edit, forgot to add. When you enable pop or imap, both google and Microsoft provide the incoming mail server for you.

Re: Printing from Email - MF743CDW

briansean — Tue, 06 Aug 2024 19:55:28 GMT

Rick: So I owe the Community an apology. I feel flamed for posting my inquiry in a thread about another printer--had no intent to hijack a thread. In the time I spent reading posts and looking for my topic, I noticed how often posts contain parallel topics that might apply to other printers in a family. Mistakes happen in unmoderated discussions. I've made my own topic elsewhere--inefficient when there are probably other similar topics; annoying for readers to see no consistency in topic wording. So this is a blanket apology for being an average human, for having only average intelligence, for having searched a few hours (it can never be exhaustive) without finding "my topic." I'm apparently going go offend someone no matter how hard I try to be proper. I'm sorry.

Re: Printing from Email - MF743CDW

shadowsports — Tue, 06 Aug 2024 20:38:04 GMT

Brian,

Nothing to apologize for. We're here to help and to ensure your issue receives the attention it deserves. If a solution is provided, you can also mark your topic resolved.

Linking to your thread:

Emailing print jobs to imageCLASS MF741Cdw - Canon Community