topic Can't replace ink - won't center in Office Printers

Can't replace ink - won't center

Gormican — Mon, 05 Oct 2015 23:54:41 GMT

I have a Maxify MB2320. I bought replacement ink from E-Z Ink on Amazon which said it was compatible with my printer. I had to turn if off and on each time I wanted to print. So I was going to remove the off-brand ink cartridges and install Canon cartridges, but when I open the door, the printer head does not move to the replacement area and the screen displays "The front cover is open. Close the cover". Is there a way to get the old cartridges out?

Re: Can't replace ink - won't center

Gormican — Tue, 27 Oct 2015 23:25:14 GMT

Looks like this problem has everyone stumped. Anyone have a strategy that might work to save the printer? Otherwise, it looks like its off to the trash. It's a bummer because it's relatively new. I wish there was a fix.

Re: Can't replace ink - won't center

Michael — Thu, 29 Oct 2015 12:39:29 GMT

Hello.

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Re: Can't replace ink - won't center

Gormican — Tue, 03 Nov 2015 23:53:58 GMT

Thanks. Finally got the answer. Since the cartridges are under pressure, you can't remove them until they are low.