topic Maxify GX5020 - Can't find color adjustment options in the driver on Mac in Office Printers

Maxify GX5020 - Can't find color adjustment options in the driver on Mac

Designer29 — Thu, 01 Aug 2024 17:42:36 GMT

Hello! I purchased the GX5020 a few days ago, set it up, installed the drivers...but I'm having some issues finding where the color adjustments can be made on my Mac (Sonoma 14.6) using the driver. I've installed all the drivers, quit programs and restarted but there doesn't seem to be any color adjustment options available like on my Pro-10. I really rely on them to tweak colors and contrast, etc. Do they exist?I realize the Pro-10 is a higher end printer but was hoping to at least be able to do some tweaks using the GX5020. Any help appreciated!

Re: Maxify GX5020 - Can't find color adjustment options in the driver on Mac

Designer29 — Wed, 14 Aug 2024 23:33:27 GMT

Hi, I checked the link you included but there are no articles for drivers for Sonoma on Mac. I've installed everything available for Sonoma on Mac but I don''t see the actual drivers. When I add the printer I try to use "select software" in order to utilize the driver but there is none to choose from for the GX5020. I can't seem to find the drivers for Mac. Can someone help?!

Re: Maxify GX5020 - Can't find color adjustment options in the driver on Mac

Designer29 — Sat, 14 Sep 2024 16:15:43 GMT

In case anyone is curious, unfortunately I ended up returning the printer. Very sad because the colors were awesome, especially the black! I could not figure out how to get it to not be low res/pixelated on my Mac with just the software and apparently no drivers for Mac. We tried it on a Windows machine and it was way better, however since I use the Mac as my main machine, it was not sustainable. I registered on the Canon website so I could contact support but according to the website,...

"Product is No Longer Supported. Agent assisted support is no longer available for this product."

Boo. Very disappointed.

Re: Maxify GX5020 - Can't find color adjustment options in the driver on Mac

jrhoffman75 — Sat, 14 Sep 2024 16:47:22 GMT

@Designer29 wrote:

In case anyone is curious, unfortunately I ended up returning the printer. Very sad because the colors were awesome, especially the black! I could not figure out how to get it to not be low res/pixelated on my Mac with just the software and apparently no drivers for Mac. We tried it on a Windows machine and it was way better, however since I use the Mac as my main machine, it was not sustainable. I registered on the Canon website so I could contact support but according to the website,...

"Product is No Longer Supported. Agent assisted support is no longer available for this product."

Boo. Very disappointed.

The printer is only supported as an AirPrint version driver on macOS. As you observed, it is has a very limited adjustment capability.