imageCLASS MF656Cdw ADF feeding paper incorrectly and shredding it

venriquez — Wed, 24 Jul 2024 18:34:14 GMT

Our printer seems to randomly feed paper wrong when scanning documents through the automatic feeder. We do make sure the paper is inserted correctly etc.

Any idea on why it may feed incorrectly and destroy the paper when it comes out? It's almost shredding the papers.

Re: imageCLASS MF656Cdw ADF feeding paper incorrectly and shredding it

Hector — Wed, 14 May 2025 17:43:53 GMT

Hello,

Some paper types will not feed through the feeder properly. Wrinkled, folded or paper with staple holes can cause issues and certain paper types can have problems feeding. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What size and type of paper are you feeding through the ADF?

2. Do you get any specific codes or messages when that happens?

topic imageCLASS MF656Cdw ADF feeding paper incorrectly and shredding it in Office Printers

imageCLASS MF656Cdw ADF feeding paper incorrectly and shredding it

Re: imageCLASS MF656Cdw ADF feeding paper incorrectly and shredding it