topic Re: MF654CDW replaced black toner now everything prints too dark to read. in Office Printers

MF654CDW replaced black toner now everything prints too dark to read.

doldroyd — Fri, 19 Jul 2024 22:07:27 GMT

Image class purchases in 2024. Replaced black toner for the first time and now everything prints super dark and is unreadable.

Ran all the maintenance steps.

Did Firmware update

Microsoft windows 10.0.19045 build 19045

Re: MF654CDW replaced black toner now everything prints too dark to read.

shadowsports — Fri, 19 Jul 2024 23:21:01 GMT

Greetings,

Was the toner replaced with a OEM Canon toner #067?

Can you provide a picture of the output please. What are you seeing?

Re: MF654CDW replaced black toner now everything prints too dark to read.

doldroyd — Sun, 21 Jul 2024 13:32:31 GMT

Canon Genuine 067. I put the old cartridge back in and it works fine but it is about empty.Unreadable and not the background colorIn black and whitebefore changing tonerNew toner

Re: MF654CDW replaced black toner now everything prints too dark to read.

shadowsports — Sun, 21 Jul 2024 15:36:04 GMT

Greetings,

I would suggest you run a few maintenance tasks. Gradation and Color Adjustment.

Adjusting Gradation:

Adjusting Gradation - Canon - imageCLASS MF656Cdw / MF654Cdw / MF653Cdw / MF652Cw - User's Guide (Product Manual)

Color Adjustment:

Adjusting the Color - Canon - imageCLASS MF656Cdw / MF654Cdw / MF653Cdw / MF652Cw - User's Guide (Product Manual)

Re: MF654CDW replaced black toner now everything prints too dark to read.

doldroyd — Sun, 21 Jul 2024 18:32:23 GMT

Already did all that. No Improvement.

Re: MF654CDW replaced black toner now everything prints too dark to read.

doldroyd — Sun, 21 Jul 2024 18:45:45 GMT

OK I took all the cartridges out and put them all back in with the new black cartridge. I powered off and back on and then re-ran the color adjustments. It seems to have resolved the problem. Thank you for your help!