topic Re: ImageClass MF733cdw Color bands on back of paper in Office Printers

ImageClass MF733cdw Color bands on back of paper

martkaufman — Mon, 06 Nov 2023 18:56:41 GMT

Hello!

I'm getting bands of color, usually Red and Yellow, appearing at the top of the BACK side of my printer paper. The manual doesn't give a clue on what's causing it, or where and how to clean the rollers, belts, etc. inside the printer. Does anyone know a source for this type of information, or is this a teardown service?

Re: ImageClass MF733cdw Color bands on back of paper

Hector — Wed, 17 Jul 2024 19:01:08 GMT

Hello Martkaufman,

If you are getting color bands inside of the printer, It will usually mean there is loose toner powder on the inside of the printer. In this situation, you can remove all of the toner cartridges and check the inside of the printer for any toner powder that you can wipe up with a damp cloth. While the toner is out of the printer, you can inspect the cartridges to see if any are leaking. After reloading the toner, you can try cleaning the ITB and fixing assembly, to see if it cleans up the rest of the toner powder.

Re: ImageClass MF733cdw Color bands on back of paper

martkaufman — Wed, 17 Jul 2024 20:32:01 GMT

Hi Hector,

This was resolved last November with a new printer.