Re: Canon MP230 Printer - Cannot Scan since upgrading to Windows 10

JeanChicago — Fri, 02 Oct 2015 17:38:04 GMT

Add ImageClass D1150 to the list of printers that won't scan with Windows 10. There are things you can do to eventually make it work - powering off and restarting, unplugging and replugging your computer, going to devices and printers/Windows fax and scan, and scanning an image. But this is ridiculous. I get it to work after several tries at these tweaks, and then if I don't use the computer for several hours, it's back to square one. Canon - where are you?

Re: Canon MP230 Printer - Cannot Scan since upgrading to Windows 10

Patrick — Sun, 04 Oct 2015 13:08:51 GMT

Hi JeanChicago,

Please try reinstalling the PIXMA MP230's driver. To do this, please disconnect the USB cable from the PIXMA MP230 and then follow these steps:

1. Put the PIXMA MP230's CDROM in the CDROM drive. If the welcome screen appears, exit it.

2. Click on Start and then All Apps.

3. Click on Windows System.

4. Click on RUN.

5. Click Browse. In the Browse window, click on the CANON_IJ CDROM.

6. Double click the folder named WIN.

7. Double click the folder named Driver.

8. Double click the folder named DrvSetup.

9. Double click the file named DELDRV. If you are using the 64 bit version of Windows 10, please double click DELDRV64.

10. In the Run box click OK and follow the on-screen prompts to uninstall the PIXMA MP230.

Once the printer has been uninstalled, restart the computer.

When the computer restarts, we will install your PIXMA MP230 again:

1. Visit Canon's website at: http://www.usa.canon.com/cusa/support/consumer

2. Type PIXMA MP230 in the "Enter Your Model Name" box and click GO.

3. On the Support page for your unit, click the 'Drivers & Software' link in the middle of the page.

4. Under Recommended Downloads, please click on the MP230 series MP Drivers.

5. If you agree, please place a checkmark next to "I have read and agree to the terms of the Disclaimer and wish to continue with the download".

6. Click the Download button.

7. A File Download box should appear. When it does, select Save.

8. Once the download is complete, open the Downloads folder.

9. Double click [mp68-win-mp230-1_03-ejs.exe] to begin installation of your PIXMA MP230.

10. Connect the USB cable when prompted.

Follow the prompts to finish the installation.

Once reinstalled, please attempt to scan.

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Re: Canon MP230 Printer - Cannot Scan since upgrading to Windows 10

Re: Canon MP230 Printer - Cannot Scan since upgrading to Windows 10