topic No model number on printer in Office Printers

No model number on printer

larryandlani — Tue, 02 Jul 2024 18:30:15 GMT

Hi I have a multi-function office printer that does not have a model number any where on the device. I checked the top and front and it only says Canon. On the back I have a serial number that starts with PMB and is followed by five numbers. Is there a way to determine model number by providing serial number of device?

Re: No model number on printer

dexman335 — Tue, 02 Jul 2024 20:25:17 GMT

Try looking on the bottom. There might be something there. If not, what model toner cartridges does the unit use? 🤔

Re: No model number on printer

Danny — Wed, 03 Jul 2024 14:47:22 GMT

Thanks for joining the conversation, larryandlani! Judging by your photo, it looks like it might be a member of the imageCLASS MF5900 series. If it is, then the model number should be on the upper left portion of the printer's control panel as shown in the example below.

Please let us know what, if anything, you find!

Re: No model number on printer

normadel — Wed, 03 Jul 2024 16:26:12 GMT

Print some different configuration pages and test pages. One of them likely has the model name/number on it.