topic Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline in Office Printers

MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

Moondougie — Thu, 25 Jan 2024 04:25:35 GMT

I have setup my printer on my home wifi network and have been able to print from my Macs, iPhones, and iPads at home, BUT, after awhile, the printer, instead of going to sleep, shuts itself off. So…when I want to print the next time, my iPhone/Pad does not find the AirPrint printer and my Mac says the printer is offline. I then have to go to my printer and press the power button to turn it back on. This is VERY inconvenient.

Is there a way to make the printer stay on, but just go to sleep instead of shutting power down?

Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

cousinphil — Thu, 08 Feb 2024 20:27:23 GMT

Supposedly there is a way to set the auto off feature on this printer. But I have been unable to find it for my old Mac computer.

Phil

Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

Moondougie — Fri, 09 Feb 2024 00:20:20 GMT

I haven’t been able to find a way either, unfortunately…

Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

Moondougie — Wed, 06 Mar 2024 03:38:57 GMT

All of a sudden, I can rarely connect from any of my Apple devices. I’m starting to think I bought the wrong printer…

Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

Moondougie — Tue, 02 Apr 2024 15:22:38 GMT

This is not the most active of forums, is it?

Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

Danny — Tue, 02 Apr 2024 15:34:35 GMT

Thanks for joining the conversation, Moondougie!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, you're welcome to call our MAXIFY support line. They're open Monday through Friday at 1-800-OK-CANON (1-800-652-2666). You can also click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

vjfrescas — Fri, 07 Jun 2024 14:36:58 GMT

This solved the issue for me:

https://ij.manual.canon/ij/webmanual/Manual/All/GX3000%20series/EN/NTR/ntr_t_05_02_c.html

Re: MAXIFY GX3020 and WiFi, Printer shuts off and goes offline

cousinphil — Sat, 08 Jun 2024 17:51:42 GMT

Yes! So simple! Thank you!