Cannon iR ADV C5240 : Windows cannot to the printer

lamaketa — Mon, 21 Sep 2015 19:05:19 GMT

Hi,

Windows Server 2008 R2 print server

client : Windows 7 x64

Domain network

I added the printer and driver to the print server. While trying to add the printer on the workstation, I am getting the following errors:

Connect to Printer : Windows cannot connect to the printer. Operation Failed with error 0x0000000d.

I am able to add the printer on the other servers which is running Windows server 2008 R2 and Windows Server 2012 R2 but not on Windows 7.

I am pulling my hairs for last couple of days to figure out the issuel. Please help!

Thanks,

Re: Cannon iR ADV C5240 : Windows cannot to the printer

Danny — Mon, 21 Sep 2015 19:14:07 GMT

Hi, lamaketa! Thanks for posting!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

We hope this helps!

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Cannon iR ADV C5240 : Windows cannot to the printer

Re: Cannon iR ADV C5240 : Windows cannot to the printer