topic Re: Can't scan with WINDOWS 10 in Office Printers https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-with-WINDOWS-10/m-p/151844#M2253 <P>Did you install the full feature software/driver for your region? Here's a direct link to the <A href="http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/black_white_laser_multifunction/imageclass_mf4890dw#DriversAndSoftware" target="_self">download page</A>&nbsp;for your printer. If you get any error code let us know. Hope that helps.</P> Fri, 18 Sep 2015 15:56:59 GMT Josh_Kemmer 2015-09-18T15:56:59Z Can't scan with WINDOWS 10 https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-with-WINDOWS-10/m-p/151788#M2251 <P>Anyone having issues with scanning with their MF4890dw printer with Windows 10?</P> Fri, 18 Sep 2015 00:12:23 GMT https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-with-WINDOWS-10/m-p/151788#M2251 tailormaid410 2015-09-18T00:12:23Z Re: Can't scan with WINDOWS 10 https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-with-WINDOWS-10/m-p/151844#M2253 <P>Did you install the full feature software/driver for your region? Here's a direct link to the <A href="http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/black_white_laser_multifunction/imageclass_mf4890dw#DriversAndSoftware" target="_self">download page</A>&nbsp;for your printer. If you get any error code let us know. Hope that helps.</P> Fri, 18 Sep 2015 15:56:59 GMT https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-with-WINDOWS-10/m-p/151844#M2253 Josh_Kemmer 2015-09-18T15:56:59Z Re: Can't scan with WINDOWS 10 https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-with-WINDOWS-10/m-p/198732#M5488 <P>I have a MX870 All in One. I recently changed computers. I can print from computer but can not scan from computer or use scanner to save to computer. It keeps saying "A problem prevented the document from being scanned. Please try again or for Troubleshooting information see Help and Support or the info tht came with the scanner."&nbsp;&nbsp; When i click on the Help at the top of the screen on Windows Fax and Scan all it give me is a picture. No info. I scanned using my old computer. I am not very computer literate. Can someone Help?</P> Tue, 24 Jan 2017 15:18:50 GMT https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-with-WINDOWS-10/m-p/198732#M5488 MyPrinter65 2017-01-24T15:18:50Z