topic Re: imageCLASS MF465dw: Front Single Tray feeder not working in Office Printers

imageCLASS MF465dw: Front Single Tray feeder not working

ritkar2 — Tue, 30 Apr 2024 21:14:21 GMT

I just purchased the Imageclass MF465dw. I can not seem to figure out how to get the single feeder tray in the front to work. I dropped down the panel and put a blank check there but when I click on Print, the printer doesnt take the check. Instead, it prints from the paper tray. The HP printers I have had all automatically prints from the feeder tray, if there is paper there. Can someone please tell me how to fix this?

Re: imageCLASS MF465dw: Front Single Tray feeder not working

shadowsports — Tue, 30 Apr 2024 22:49:26 GMT

Greetings,

I'm at work and don't have any MF's nearby. I do have a bunch of IR's though.

What does your paper source show?

This might also be influenced by the application you are printing your checks from?

Re: imageCLASS MF465dw: Front Single Tray feeder not working

ritkar2 — Wed, 01 May 2024 15:10:00 GMT

It was on Auto so I changed it to Multi-Purpose Tray....now it beeps every time I print and I have to choose the paper type. Does anyone know how to fix this? I just want to be able to print from either one and, like other printers, have the printer automatically print from the correct area without issues.

Re: imageCLASS MF465dw: Front Single Tray feeder not working

dexman335 — Thu, 02 May 2024 02:44:05 GMT

I found a copy of the Instruction Guide online. Unfortunately, I need to shut down for the night, so I can't scan the document until tomorrow.

https://oip.manual.canon/USRMA-8695-zz-SSM-460-enUS/contents/devu-basicope.html

Re: imageCLASS MF465dw: Front Single Tray feeder not working

shadowsports — Thu, 02 May 2024 13:57:39 GMT

Greetings,

I believe this might have to do with the application he is printing from. I asked for this information previously? QuickBooks, Peachtree, etc. We need to understand the environment.

He may need to register a customer paper size for the multi-purpose feeder as individual checks are not a "standard" paper size. Not sure if this is a full page of checks or an individual check?

I already had the user guide, thanks 😃

Setting the Paper Size and Type for the Multi-purpose Tray - Canon - imageCLASS MF465dw / MF462dw - User's Guide (Product Manual)

Re: imageCLASS MF465dw: Front Single Tray feeder not working

dexman335 — Thu, 02 May 2024 22:39:59 GMT

🙂