topic auto scan MG6220 not working on MacBook Air in Office Printers

auto scan MG6220 not working on MacBook Air

gwj — Thu, 02 May 2013 19:27:52 GMT

MP Navigator EX does not work when I try to scan

Re: auto scan MG6220 not working on MacBook Air

Naomi — Thu, 02 May 2013 20:19:10 GMT

Hi gwj!

To have a better understanding of your issue, please let everyone know what version of Mac OS you have installed on your MacBook Air. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions specific to your issue.

Thanks!

Re: auto scan MG6220 not working on MacBook Air

gwj — Fri, 03 May 2013 00:18:31 GMT

OS X 10.8.3 on my MB Air

Re: auto scan MG6220 not working on MacBook Air

Michael — Mon, 06 May 2013 00:24:14 GMT

Hello gwj.

Please download and install the updated drivers and MP Navigator from our website. Visit the following link for these items:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg6220#DriversAndSoftware

Once there, choose your version of Mac OSX in the 'Select OS' menus. Then download the Mini Master Setup and MP Navigator from the listings.

If the error still persists, please contact our support group using the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer