MAXIFY GX6021 feeds first sheet OK, second sheet jams

ciceroraised — Tue, 02 Apr 2024 16:39:53 GMT

My Maxify6021 recently stopped feeding paper through correctly. It keeps jamming and if I can get it to print, it can only be one at a time or the second paper jams. It's getting stuck in the back and it sounds like its printing but when I pull the paper out, nothing is on it. I have tried all the trouble and cleaning, I possibly could. PLEASE HELP!!!

Re: MAXIFY GX6021 feeds first sheet OK, second sheet jams

Hector — Wed, 12 Mar 2025 17:37:39 GMT

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What error code do you get along with the paper jam message?

2. What size and type of paper are you printing on?

topic MAXIFY GX6021 feeds first sheet OK, second sheet jams in Office Printers

MAXIFY GX6021 feeds first sheet OK, second sheet jams

Re: MAXIFY GX6021 feeds first sheet OK, second sheet jams