topic Re: MF8580CDW Correct Print Color Mismatch fails in Office Printers

MF8580CDW Correct Print Color Mismatch fails

elkinhom — Wed, 25 Oct 2017 00:47:25 GMT

There is a slight red colorshift when printing. Changed cartridges and ran through the cleaning cycles. Try to run the auto adjust and they all fail. Auto Adjust gradatation...fails. Correct print color mismatch fails. Probably try factory reset next.

Re: MF8580CDW Correct Print Color Mismatch fails

Sonya1 — Wed, 25 Oct 2017 18:53:33 GMT

Hello elkinhom,

I understand there is a slight red colorshift when printing with your Color imageCLASS MF8580Cdw. If you are using Genuine Canon 118 toner cartridges, and you have cleaned the fixing unit and transfer belt using the instructions found at this LINK, you have completed all of the steps that should restore your print quality. Your MF8580Cdw will require service. Please contact us at 1-800-OK-CANON (1-800-652-2666) so that we may provide you with your service options.

If you are using non-Canon toner cartridges, replacing your toner cartridges with Genuine Canon 118 toner cartridges should restore your print quality and you will be able to complete the auto adjust, auto adjust gradation, and color correction (as needed).

If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MF8580CDW Correct Print Color Mismatch fails

kamizakeno — Mon, 06 May 2019 17:37:39 GMT

I tcalled Canon but they said they stop support this product. They did not advise me how to have it fixed.

I used all genuie ink and tried to do auto repair for the color mismatch but it always show " Color mismatch correction failed"

Re: MF8580CDW Correct Print Color Mismatch fails

Stephen — Mon, 06 May 2019 17:44:19 GMT

Hello, kamikazikeno!

The Color imageCLASS MF8580Cdw is the unit being discussed in this thread, and it's still being supported by Canon USA. If your printer is NOT the Color imageCLASS MF8580Cdw, our phone support team here at Canon USA may not be supporting your printer any longer. You can find the exact model of your printer on the top or front of the unit.

If you are using the MF8580Cdw, we recommend trying to reach out again. Our team is at 1-800-OK-CANON (800-652-2666) weekdays from 10:00am to 6:30pm ET.

Re: MF8580CDW Correct Print Color Mismatch fails

kamizakeno — Mon, 06 May 2019 18:36:26 GMT

Thank for response so fast. I am still waiting on the support line with Canon so long now, its seem like it take even longer in here than the support line. I tried to call 3 times today. The A.I. keep kicking me out after said it not support anymore on phone. I have to call Sale line and ask them to transfer to Tech Support. I am in US and used the same model, genuie ink, the machine is very new as I didnt print more than 1000 page since I bought it in Office Depot. Everything work well ecept this issue make me stop using it to print color since last year. Do you have any step to do after the " Auto correction" failed?

Re: MF8580CDW Correct Print Color Mismatch fails

Natoqc — Tue, 09 May 2023 12:57:59 GMT

I'm replying to this old post as it may help somebody else.

I have had this problem on and off for years with my MF8580CDW. Usually I use compatible cartridges but for the past year my printer has had correction issues with one out of two cartridges so I ended up installing original Canon cartridges. Worked fine for a few months and then same issue has cropped up again.
I tried swapping cartridges (I have onet of original and one of compatible) in various combinations without any luck. While searching on the internet I came accross the service manual. The correction feature reads the alignment signal from the "colour displacement/density signal" sensors. This is the bar in front of the machine just under the toner cartridge tray. With the black toner cartridge removed and the tray slightly pulled out it is possible to see sevaral square or rectangular holes in the plastic cover which is held by 2 screws. In four of those holes (2 on each side) there are small black round sensors. I first gave them a swipe with a small paintbrush without success, I then cleaned them with some alcohol on a cotton bud and hey presto the alignment worked again.
It is relatively simple fix. I do not know why it is not recommended to clean these sensors from time to time. I hope this info will save a few printers from being junked. I was getting close to that point after having spent all morning trying to solve the isssue.

Re: MF8580CDW Correct Print Color Mismatch fails

PocketP — Wed, 07 Jun 2023 14:28:01 GMT

beforeafter cleaning the sensors

Hi, I just followed the simple instructions above, removing the black cartridge and giving the sensors a wipe, printed in color once again and it worked!

You can see the difference.

Thank you!

Re: MF8580CDW Correct Print Color Mismatch fails

josan — Fri, 13 Oct 2023 07:27:01 GMT

Please help, I have my message below, thanks!

Re: MF8580CDW Correct Print Color Mismatch fails

Natoqc — Thu, 19 Oct 2023 07:58:57 GMT

Josan has asked for some pictures, here are two shots of the printer, one with the cartridge tray slightly open and shows the black cartridge and the same thing with the black cartridge removed showing the four square cut-outs where we can see the black dots which are the sensors.

Re: MF8580CDW Correct Print Color Mismatch fails

Kangfucius — Thu, 25 Jan 2024 19:31:54 GMT

Great tip, unfortunately in my case this helped only a little but the alignement is still off, correct print color mismatch still fails. Tried many different toner cartridges, including originals, and there appears to be no visible difference. I am based in Toronto. Any help out here?

Re: MF8580CDW Correct Print Color Mismatch fails

VitaliyK — Tue, 05 Mar 2024 10:52:52 GMT

Hope somebody solve this issue by now.

I have MF8580 with has about 3mm! color mismatch. It gives "Correct Print Color Mismatch fails". Cleaning sensors did nom make any difference. Another printer is MF8350. Same, just older model shows correction done but yellow is about 1mm offset. What else can be done about it.

Re: MF8580CDW Correct Print Color Mismatch fails

VitaliyK — Mon, 18 Mar 2024 21:41:15 GMT

These are NOT sensors. These are just plastic pins. There are 3 sensors on the assembly side faced ITB.

How cleaning plastic pins can improve picture quality? 🙂

Re: MF8580CDW Correct Print Color Mismatch fails

VitaliyK — Mon, 18 Mar 2024 21:45:49 GMT

Correction: There 2 sensors. Not 3. One hole is empty.

Re: MF8580CDW Correct Print Color Mismatch fails

willt — Fri, 31 May 2024 23:46:21 GMT

I wanted to post my solution here for the same issue that I have with the MF8280Cw.

I have found that ALL of the following conditions need to be met for the colour correction [=color to you in the US 😉 ] to be successful. If a single one of these is not true then the colour mismatch correction fails:

1) ALL toner cartridges need to be the same model/brand (not necessarily Canon)

2) ALL toner cartridges need to be fairly full. If ANY is less than half full then it doesn't work

3) If the ITB is dirty it doesn't work. In the maintenance menu there is a "Clean ITB" option which will clean the ITB (=intermediate transfer belt)

Re: MF8580CDW Correct Print Color Mismatch fails

thvieira86 — Sun, 23 Jun 2024 12:15:38 GMT

Thanks for sharing the pictures but I could notice those are not the same as my MF8080C printer.
Do you know where those sensors cold be on my model?

Thanks

Re: MF8580CDW Correct Print Color Mismatch fails

Ethereal — Sun, 24 Nov 2024 23:30:56 GMT

Thanks for the tip @willt but for me, I purchased genuine canon toner just to try to get this to work and found that it's still not able to succeed. Maybe the things you mentioned are requirements, but I think in my case there must be something else going on as well.