topic ghosting on my canon imageClass D1350 black & white laser in Office Printers

ghosting on my canon imageClass D1350 black & white laser

nickdu — Mon, 11 Mar 2024 17:13:09 GMT

Seems I have what they call ghosting on my canon imageClass D1350 b&w laser. I can see faint text of other parts of a document where they should not be. My toner is pretty old I assume as I never remember changing it to so put a new toner in. Then went through the process of cleaning the fixing unit. I still see ghosting. And the page that was printed when stepping through the procedure for cleaning the fixing unit has what I assume are extraneous streaks.

How do I fix this?

Thanks,

Nick

Re: ghosting on my canon imageClass D1350 black & white laser

Danny — Tue, 12 Mar 2024 14:09:18 GMT

Thanks for letting us know what Canon product you've got. The imageCLASS D1350 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Re: ghosting on my canon imageClass D1350 black & white laser

nickdu — Wed, 20 Mar 2024 01:09:30 GMT

While I might be looking to upgrade, not sure Canon is on the list due to this issue. First of all, it has the issue. Ok, maybe not a big deal, every product can have issues. Second, Canon is not interested in fixing it. I don't want to throw this in a landfill. I would rather spend a couple hundred dollars to get it working, if that's all it would take, and give it away as opposed to throwing it out.