topic Reset System Manager ID & PIN on Canon imageCLASSMF216n no phone support in Office Printers

Reset System Manager ID & PIN on Canon imageCLASSMF216n no phone support

tparkhurst — Wed, 28 Feb 2024 17:45:26 GMT

My husband passed away last year. I've switched wifi providers in the house and I'm unable to change the wireless network settings on my MF216n because I don't know the System Manager PIN and it's not the default value of 7654321. The printer is so old it's no longer supported on 1-800-OK-CANON, they just send me to the knowledge base that sends me back to them. Very frustrating to have a fully functional printer that I can't use the wireless function on. A good share of my printing is from my phone, so now I have to send to email, open email on laptop connected to ethernet cord to printer, then print. NOT ideal. Any assistance is greatly appreciated.

Re: Reset System Manager ID & PIN on Canon imageCLASSMF216n no phone support

Kristoff — Wed, 28 Feb 2024 18:30:02 GMT

Thanks for letting us know what Canon product you've got. The imageCLASS MF216n is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Re: Reset System Manager ID & PIN on Canon imageCLASSMF216n no phone support

shadowsports — Wed, 28 Feb 2024 18:28:20 GMT

Greetings,

See this and let me now if it helps. Review the entire section.

Setting a Remote UI PIN - Canon - imageCLASS MF229dw MF227dw MF217w MF216n - User's Guide (Product Manual)