imageCLASS MF642Cdw gets lost and stops working

marosner — Wed, 28 Feb 2024 14:01:37 GMT

I am having trouble with an 80-lb paperweight that has beeon on my desk for two years. I have an M2 MacAir with Ventura. The paperweight has MF642c printed on it. For two years I have been struggling to use it. I have connected usb everyway I can: directly with an adapter, with usb hubs, with an OWC brick, and no matter what, even if I can print, which happens about a third of the time, it gets lost and stops working. All I can find on the Internet is other people with the same problem, no solutions. No I don't want to put it on ethernet. I just want the promised direct connectivity. Thank you in advandce.

Re: imageCLASS MF642Cdw gets lost and stops working

shadowsports — Wed, 28 Feb 2024 15:11:19 GMT

Greetings,

Unfortunately, not all adapters, hubs and docks are created equally. They cannot be depended on to provide reliable connectivity. I fear this might be the source of your issue(s). I understand if you don't want to connect via ethernet. Have you considered wireless? No cables and it allows any device which connects to a network to print.

If you are set on using USB, then purchase the correct cable. This would work great.

Or use the wireless option. The printer has a 2.4Ghz radio. It will connect to a 2.4Ghz broadcast that uses WPA2 AES encryption.

Here is a link to the support portal for your device. Drivers, manual, etc. Its a great printer, I assure you. 😀

Canon Support for Color imageCLASS MF642Cdw | Canon U.S.A., Inc.

Let us know what you decide on and we'll help with the details. I'd be happy to help you get this set up and working consistently.

topic Re: imageCLASS MF642Cdw gets lost and stops working in Office Printers

imageCLASS MF642Cdw gets lost and stops working

Re: imageCLASS MF642Cdw gets lost and stops working