topic Re: MF743CDW - setting up the default paper tray in Office Printers

imageCLASS MF743Cdw - setting up the default paper tray

RoryW2 — Sun, 18 Aug 2024 12:24:59 GMT

My printer keeps selecting the multi-purpose tray as the default for print jobs. Every time I send a page to the printer, I have to select Tray 1. I have Windows 11 and I have installed the latest software and still will no select Tray 1 as the default. Anyone else have this issue?

Re: MF743CDW - setting up the default paper tray

Hector — Mon, 17 Apr 2023 16:25:38 GMT

Hello RoryW2,

The issue can come up if the paper size/type is not properly set for the paper tray. In this situation, you can try checking the registered paper info and making sure it matches the paper size/type that you are selecting when you are printing from the computer. You can use the information in the link HERE to check the registered paper information.

Re: MF743CDW - setting up the default paper tray

RoryW2 — Mon, 17 Apr 2023 21:16:08 GMT

Thank you for the information, but it is still doing the same thing. I have even selected a different weight paper and still same.

Re: MF743CDW - setting up the default paper tray

Hector — Wed, 19 Apr 2023 20:34:56 GMT

Hello RoryW2,

If you have checked the paper type and size registered on the printer and it matches the size and type on the computer, you can try reinstalling the MF743Cdw MF drivers from our site using the link HERE. The issue could also be caused by the driver that your computer is using with the printer.

Re: MF743CDW - setting up the default paper tray

ccharlesc — Fri, 19 Jan 2024 01:10:26 GMT

how do you resolve this problem?

I installed the driver, seems like window 11 automatically detects the driver for this mf743cdw. Every time I click print, the printer lcd prompt asking tray selection. please let me know how we can fix this issue or how we should properly install the driver, tks

Re: MF743CDW - setting up the default paper tray

Cwew — Sat, 17 Feb 2024 21:01:15 GMT

I was able to fix this by enabling the remote access to the printer from the touch panel. You will need to set a PIN to access the web interface. Once done open a browser and visit the IP address of the printer. It will launch a page and ask you to login. Select System Manager Mode and type in the pin you created on the touch panel.

From there select Settings/Registration which will bring you to another page. On the left side you will see many options. Under the Function Settings header you will select Printer Settings which will bring a new page up on the right side of the screen. From there Select Custom Settings which will bring up another page.

Under Custom Settings the very first entry shows "Prioritize Driver Settings When Printing" click Edit... on the top right of the screen. Then you can select "action When Paper Size Mismatch" for each tray and from the drop down select "Force Output" on each. Then select OK on the top right to save your settings and try a test print.

I am now able to print without the touch screen asking me to pick a tray. hopefully this works for you as well.

Re: MF743CDW - setting up the default paper tray

shadowsports — Sat, 17 Feb 2024 22:06:17 GMT

Greetings,

There are basically 3 places to check.

The printer driver

The printers control panel

The printers remote UI.

If these don't match or you have a custom paper size registered, you will be prompted to choose a paper size each time you print.

Re: MF743CDW - setting up the default paper tray

stljohnd — Tue, 09 Apr 2024 16:35:10 GMT

Excellent and accurate response. Your steps resolved the problem for me.

Re: MF743CDW - setting up the default paper tray

velafamily — Tue, 02 Jul 2024 22:19:41 GMT

Useless instructions. See Cwew's response for something that actually works.

Re: MF743CDW - setting up the default paper tray

LloydBraun17 — Sat, 17 Aug 2024 18:18:51 GMT

Cwew's instructions work! Thank you Cwew. And for any tech novices like me, to remotely access the printer, just input the printers ip address in your browser bar.

Thanks again Cwew, this glitch was driving my family and I nuts.