topic Re: maxify GX4020 cannot print both sides in Office Printers

MAXIFY GX4020 - cannot print both sides

johhngalely — Thu, 23 Jan 2025 13:17:30 GMT

maxify GX4020 cannot print both sides even after ticking both sides printing

Re: maxify GX4020 cannot print both sides

ArthurJ — Thu, 01 Feb 2024 14:42:28 GMT

Hi,

What version of Windows or MacOS are you running?

We look forward to your reply.

Re: maxify GX4020 cannot print both sides

johhngalely — Thu, 01 Feb 2024 15:06:50 GMT

Windows 10

Re: maxify GX4020 cannot print both sides

Ciprian — Fri, 02 Feb 2024 04:40:27 GMT

Same here

Re: maxify GX4020 cannot print both sides

Ciprian — Fri, 02 Feb 2024 04:42:00 GMT

Hoping for a faster reply

Re: maxify GX4020 cannot print both sides

Hector — Wed, 22 Jan 2025 16:49:02 GMT

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist, and they can check the driver/program settings that you are using that might be causing the issue.

1. What size and type of paper are you trying to print on?

2. What program are you printing from?

3. When it does not duplex print, do you get an error or what happens?