topic imageCLASS MF453dw Error when scanning to email in Office Printers

imageCLASS MF453dw Error when scanning to email

johnk26 — Tue, 30 Jan 2024 14:45:04 GMT

I have tried multiple times to do what the google and you tube experts have told me to fix my problem but had no luck on doing something that fixes it. My only issue with my IMAGE CLASS MF453DW is that when I scan my documents trough the feeder or the scanner and try to send it via email it gives me an error, I have not been able to send a single scanned document through it. Has anyone had this problem and if so, how did you solved it. Thanks beforehand

Re: IMAGECLASS MF453DW Scanning Issue

StevenMOD — Mon, 29 Jan 2024 21:37:06 GMT

Hello johnk26!

So that the Community can help you better, we need to know what connection method you're using, the nature of the error message, and what computer operating system you're using (Windows, MacOS). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: imageCLASS MF453dw Error when scanning to email

johnk26 — Mon, 05 Feb 2024 17:24:56 GMT

My apologies, I am using a MacOS, and the printer is connected via wifi I also attached a picture of the error that I am getting.

Re: imageCLASS MF453dw Error when scanning to email

Kristoff — Mon, 05 Feb 2024 19:06:25 GMT

Hi johnk26!

What exact version of MacOS are you using (example: MacOS 11 Big Sur, MacOS 13 Ventura, etc)?

Re: imageCLASS MF453dw Error when scanning to email

shadowsports — Mon, 05 Feb 2024 20:45:46 GMT

Good Morning,

@johnk26

If you want to send email from your printer, it needs to be configured with an email service.

What email service do you intend to use? Examples are: M365, Gmail. Yahoo or other.

See this which might provide additional help.

Configuring Basic E-Mail Settings - Canon - MF455dw / MF453dw - User's Guide (Product Manual)