https://community.usa.canon.com/t5/Office-Printers/Canon-MB2720-quot-installation-failure-MP-drivers-could-not-be/m-p/453806#M21178 <P>Hey there!</P><P>You'll want to try to use the install wizard that's mentioned on the card from the box. Here is a shortcut directly to the wizard for your printer: <A href="https://canon.us/ijsetupmb2720" target="_blank">https://canon.us/ijsetupmb2720</A>&nbsp;- it will guide you through the process of installing the necessary Canon software and drivers and uninstall any pre-existing drivers for this unit that are on your system (such as ones that Microsoft may have automatically installed).&nbsp;</P><P>&nbsp;</P><P>If that doesn't work, you'll need to contact support for one-on-one help. To do that, simply register the printer at <A href="https://canon.us/account" target="_blank">https://canon.us/account</A>&nbsp;and attach the printer to your Canon Account. Once you've done that, you'll see your support entitlements. Because you're within your warranty period, you're eligible for free phone support - so then you'll be able to give our team a call. The MAXIFY team is available Monday through Friday from 8am to 8pm (ET).&nbsp;</P><P>I hope this helps!&nbsp;</P> Sun, 31 Dec 2023 14:11:16 GMT Stephen 2023-12-31T14:11:16Z https://community.usa.canon.com/t5/Office-Printers/Canon-MB2720-quot-installation-failure-MP-drivers-could-not-be/m-p/453797#M21177 <P>So I bought the printer and attempted to install the driver.</P><P>All was fine until I got to the stage after installation, which it says "Processing"</P><P>After a while of Processing, it will turn into "installation failure MP drivers could not be installed"</P><P>I tried downloading the newest mp driver, reinstalling, uninstalling anything+regedit keys with the word Canon, turned off my Malware, and still stuck.</P><P>On Reddit some says it's because of Windows 11's automated installer.</P><P>Regardless I seemed to have tried everything and nothing is working.</P><P>Please help, as now I can't use the scanner, which defeats the entire purpose of me buying the device</P><P>If I can't get it to work, I will need to refund, and this is really not something I want to do</P> Sun, 31 Dec 2023 10:56:40 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-MB2720-quot-installation-failure-MP-drivers-could-not-be/m-p/453797#M21177 nytehwx 2023-12-31T10:56:40Z https://community.usa.canon.com/t5/Office-Printers/Canon-MB2720-quot-installation-failure-MP-drivers-could-not-be/m-p/453806#M21178 <P>Hey there!</P><P>You'll want to try to use the install wizard that's mentioned on the card from the box. Here is a shortcut directly to the wizard for your printer: <A href="https://canon.us/ijsetupmb2720" target="_blank">https://canon.us/ijsetupmb2720</A>&nbsp;- it will guide you through the process of installing the necessary Canon software and drivers and uninstall any pre-existing drivers for this unit that are on your system (such as ones that Microsoft may have automatically installed).&nbsp;</P><P>&nbsp;</P><P>If that doesn't work, you'll need to contact support for one-on-one help. To do that, simply register the printer at <A href="https://canon.us/account" target="_blank">https://canon.us/account</A>&nbsp;and attach the printer to your Canon Account. Once you've done that, you'll see your support entitlements. Because you're within your warranty period, you're eligible for free phone support - so then you'll be able to give our team a call. The MAXIFY team is available Monday through Friday from 8am to 8pm (ET).&nbsp;</P><P>I hope this helps!&nbsp;</P> Sun, 31 Dec 2023 14:11:16 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-MB2720-quot-installation-failure-MP-drivers-could-not-be/m-p/453806#M21178 Stephen 2023-12-31T14:11:16Z