topic Re: When trying to print it brings up the fax menu MF236n in Office Printers

When trying to print it brings up the fax menu MF236n

JJonathan — Sat, 16 Dec 2023 22:06:34 GMT

I updated to Windows 10 from 7, my MF236n wasn't scanning so I uninstalled and reinstalled the drivers from the Canon site and that works now.

But when trying to print I get the fax menu.

if I go to Devices and Printers, my printer shows up as "Canon Generic Plus UFR II"

Under printer/FAX management if I click Display Print/FAX Queue, I will get a drop down for the FAX or "Canon MF230 Series UFRII LT", clicking that it says:

"Printer Canon MF230 Series UFRII LT does not exist on the computer."

(I'm connected by USB and can copy papers on the machine itself.)

I have the driver CD that it came with, should I use that again?

Please help, thank you.

Re: When trying to print it brings up the fax menu MF236n

JJonathan — Tue, 19 Dec 2023 21:54:02 GMT

I uninstalled and reinstalled drivers again and now it says:

Printer properties cannot be displayed.

Double check the printer name and make sure that the printer is connected to the network.

Help please.

Re: When trying to print it brings up the fax menu MF236n

needsupportfast — Mon, 25 Dec 2023 21:05:50 GMT

I am having this same issue and its incredibly frustrating. Is there any support that can be provided?

Re: When trying to print it brings up the fax menu MF236n

JJonathan — Tue, 26 Dec 2023 01:36:54 GMT

I fixed the issue. I uninstalled and reinstalled the drivers again and time ran any executable file I could instead of using the driver program which claims to do it automatically.