https://community.usa.canon.com/t5/Office-Printers/MAXIFY-GX4020-envelope-jam-each-time-printing-envelopes/m-p/451316#M21066 <P>When I try to print envelopes from the rear tray, they jam with the right corner leading edge folded down. I have tried flattening the envelopes as suggested in the Tutorial but they still jam.</P> Sat, 16 Dec 2023 22:45:59 GMT Tomo33 2023-12-16T22:45:59Z https://community.usa.canon.com/t5/Office-Printers/MAXIFY-GX4020-envelope-jam-each-time-printing-envelopes/m-p/451316#M21066 <P>When I try to print envelopes from the rear tray, they jam with the right corner leading edge folded down. I have tried flattening the envelopes as suggested in the Tutorial but they still jam.</P> Sat, 16 Dec 2023 22:45:59 GMT https://community.usa.canon.com/t5/Office-Printers/MAXIFY-GX4020-envelope-jam-each-time-printing-envelopes/m-p/451316#M21066 Tomo33 2023-12-16T22:45:59Z https://community.usa.canon.com/t5/Office-Printers/MAXIFY-GX4020-envelope-jam-each-time-printing-envelopes/m-p/515216#M24542 <P>Hello,&nbsp;</P> <P>The issue could be caused by curling in the envelope or a paper feeding issue. In this situation, you can try turning on the option for prevent paper abrasion using the steps in the link <A href="https://support.usa.canon.com/kb/s/article/ART181027" target="_self">HERE</A>. That setting will raise the height of the print head to assist with printing on envelopes. If you continue to have problems with the envelope, I suggest contacting support over the phone at 1-800-652-2666. They can check what might be causing the problem with printing on the envelope that you have.</P> Wed, 27 Nov 2024 17:07:02 GMT https://community.usa.canon.com/t5/Office-Printers/MAXIFY-GX4020-envelope-jam-each-time-printing-envelopes/m-p/515216#M24542 Hector 2024-11-27T17:07:02Z