https://community.usa.canon.com/t5/Office-Printers/How-to-prevent-the-ImageRunner-C5235-Advance-from-loosing/m-p/148593#M2084 <P>Hi, MarkR! Thanks for posting!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!<BR /><BR />We hope this helps!</P> Tue, 11 Aug 2015 14:51:36 GMT Danny 2015-08-11T14:51:36Z https://community.usa.canon.com/t5/Office-Printers/How-to-prevent-the-ImageRunner-C5235-Advance-from-loosing/m-p/148590#M2083 <P><FONT size="3">The ImageRunner C5235 Advance printers we just purchased are disconnecting from our Ethernet LAN after a long idle period requiring a reboot of the printer.&nbsp; Once the printer reboots it shows up on the lan again.&nbsp; Is there a fix for this issue now?</FONT></P> Tue, 11 Aug 2015 14:40:00 GMT https://community.usa.canon.com/t5/Office-Printers/How-to-prevent-the-ImageRunner-C5235-Advance-from-loosing/m-p/148590#M2083 MarkR 2015-08-11T14:40:00Z https://community.usa.canon.com/t5/Office-Printers/How-to-prevent-the-ImageRunner-C5235-Advance-from-loosing/m-p/148593#M2084 <P>Hi, MarkR! Thanks for posting!<BR /><BR />While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!<BR /><BR />We hope this helps!</P> Tue, 11 Aug 2015 14:51:36 GMT https://community.usa.canon.com/t5/Office-Printers/How-to-prevent-the-ImageRunner-C5235-Advance-from-loosing/m-p/148593#M2084 Danny 2015-08-11T14:51:36Z