topic Re: ImageClass MF733Cdw Cardstock Paper Jams in Office Printers

ImageClass MF733Cdw Cardstock Paper Jams

lemf87 — Sat, 29 Feb 2020 15:16:49 GMT

I have had this printer for less than 1 year, but use it very frequently. This is the first time I have tried to print on cardstock. I am able to print from my computer or phone to plain paper, but every time I try to use cardstock, it jams (IMMEDIATELY). I have even tested using the copy function with plain & cardstock to make sure it wasn't a driver issue. It prints everytime to plain paper, but jams EVERY SINGLE TIME with cardstock. I have the paper settings on LTR HEAVY (I've tried 1 and 3 of the heavy options). Has anyone been able to print to cardstock with this printer?? Is there a setting that I need to change other than the weight?? I called Canon customer service/technical support three times and non of them could help me.

Re: ImageClass MF733Cdw Cardstock Paper Jams

Darius — Mon, 02 Mar 2020 18:17:57 GMT

Hi lemf87.

The imageCLASS MF733Cdw can handle uncoated paper up to 60 lb Cover (163 g/m²) and coated up to 73 lb Cover (200 g/m²). Cardstock ranges from 50 lb to 110 lb (about 135 to 300 g/m2). If the cardstock you're using is outside of the printer's range, then it may not feed correctly (as you've experienced).

Cardstock also tends to be thicker than Bond or Cover type papers, which will negatively impact how flexible it is. If the cardstock is too inflexible, then the printer will not be able to feed it through.

If you need immediate assistance with this issue, please contact us using the numbers and information at http://Canon.us/ContactLI

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Re: ImageClass MF733Cdw Cardstock Paper Jams

tomking707C5q4a — Wed, 18 Oct 2023 23:48:08 GMT

You said, "Card stock tends to be thicker than bond". Duh. What else could it be?

Please offer an actual helpful answer.

Re: ImageClass MF733Cdw Cardstock Paper Jams

Donda577 — Sat, 21 Oct 2023 19:15:56 GMT

I bought it for this purpose. How do you feed it thru? I’m lost 🙄

Re: ImageClass MF733Cdw Cardstock Paper Jams

normadel — Sun, 22 Oct 2023 01:33:27 GMT

Exactly what is the cardstock you are trying to use?

Re: ImageClass MF733Cdw Cardstock Paper Jams

Donda577 — Sun, 22 Oct 2023 02:08:11 GMT

80lb 225gsm

Re: ImageClass MF733Cdw Cardstock Paper Jams

shadowsports — Sun, 22 Oct 2023 13:38:04 GMT

Greetings,

The MF733Cdw appears to support card stock up to 60lbs.

Available Paper - Canon - imageCLASS MF735Cdw / MF733Cdw / MF731Cdw / MF634Cdw / MF632Cdw - User's Guide (Product Manual)

80lbs might be too thick. The above shows that 60lbs stock can be fed in the drawer or MP tray. Heavier stocks often work best when fed in thought the multi-purpose feeder (on the side). Sometimes one piece at a time depending on thickness or weight.

Re: ImageClass MF733Cdw Cardstock Paper Jams

normadel — Sun, 22 Oct 2023 17:40:30 GMT

Printer is specified for maximum 200 gsm, which is also affected by how stiff a paper it is, and the paper surface. You appear to be asking it to feed something outside its ability.

Re: ImageClass MF733Cdw Cardstock Paper Jams

Donda577 — Sun, 22 Oct 2023 17:46:01 GMT

I realized mine is the 753cdw…guess I’ll try it thru the front door feed as there is no side feed. I just wish the instructions were more simple for my simple mind. I need the best print option, too, most psi(?) my husband bought me this “Cadillac” and pray it can do what I was looking for. I’m a card maker.

Re: ImageClass MF733Cdw Cardstock Paper Jams

normadel — Sun, 22 Oct 2023 19:19:58 GMT

753 has same paper specs as 733.

Re: ImageClass MF733Cdw Cardstock Paper Jams

arock387 — Sun, 05 Nov 2023 02:30:17 GMT

How are you even getting good prints. I just returned my HP color laserjet 4301 because the HP software is absolute garbage and straight up wouldnt let me set up instant ink (said I had to be admin of printer, which I was, cause I owned it) and now this canon one gives me all white streaks down my card stock. I finally got it to print mostly fine but now it cuts off the right side of the prints. Why does printing still have to suck in 2023. Ive even gone ahead and went photo mode just to try to make it lay down more black to stop the white lines from showing. It doesnt have a setting for card stock. it sees it as "recycled"

I need to make board game cards with linen or cotton card stock and so far it just doesnt seem possible. either the printer is great and teh software isnt, or the printer just isnt. Im leaning towards the latter on this one.

EDIT: I think I got it. I just kept trying settings and eventually it just printed fine. The only thing I can think of is the printer needed a few runs to really get the colors laying down. The white streaks are gone and when I used the manual front loader the alignment corrected itself. That was more stressful than it should have been for how much these printers cost