topic Color imageCLASS MF624Cw won't scan on macOS Sonoma 14 on WiFi in Office Printers

Color imageCLASS MF624Cw won't scan on macOS Sonoma 14 on WiFi

marsh — Mon, 02 Oct 2023 17:21:00 GMT

Same problem. Using MacBook Pro running Sonoma 14.0 with wifi connection. Error code is 10,202,3. My Canon is mf624cw.

Re: MX922 won't scan after upgrade to Mac OSx 14.0 - Sonoma

marsh — Mon, 02 Oct 2023 13:39:45 GMT

Additional info. Canon MF Scan Utility allows legible scanning through its Photo and ScanGear options. The Document, Custom and E-mail options produce the error message 10,202,3 and illegible images.

Re: Color imageCLASS MF624Cw won't scan on macOS Sonoma 14 on WiFi

swissben — Tue, 03 Oct 2023 21:00:25 GMT

I have the same problem with my Canon MF645C when I try to scan to PDF:
An internal error occurred. Restart the computer, then try again.
Code:10,202,3

Scanning to PNG or other formats works. There is probably a bug in the transformation of the scan into PDF.

I use the Canon MF Scan Utility Version 1.10.13 (1.10.13)

Re: Color imageCLASS MF624Cw won't scan on macOS Sonoma 14 on WiFi

jayrcole — Fri, 06 Oct 2023 14:01:19 GMT

There's a driver update available that fixes this. Software and Drivers

Re: MX922 won't scan after upgrade to Mac OSx 14.0 - Sonoma

Hector — Tue, 19 Dec 2023 18:17:42 GMT

Hello Marsh,

If you have updated to Mac OS Sonoma, you can download the latest version of our drivers and utilities to resolve your issue. You can download and install the updated version of the MFprinter/scanner drivers and utilities from our site using the link HERE. Once the new driver and scan utility are installed, you will be able to scan normally.