https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF455dw-Scanner-roller-not-functioning/m-p/435561#M20201 <P>Hello Nfrazer,</P> <P>We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.</P> <OL> <LI>What size and type of paper are you feeding into the document feeder?</LI> <LI>Does the printer beep when the document is inserted?</LI> <LI>Are you able to make a copy from the feeder?</LI> <LI>Do you get any specific errors when the feeder does not work?</LI> </OL> Fri, 08 Sep 2023 19:19:51 GMT Hector 2023-09-08T19:19:51Z https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF455dw-Scanner-roller-not-functioning/m-p/424018#M19579 <P>The document scanner roller is not working. The machine is only three months old.&nbsp;</P> Tue, 20 Jun 2023 13:44:25 GMT https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF455dw-Scanner-roller-not-functioning/m-p/424018#M19579 nfrazer 2023-06-20T13:44:25Z https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF455dw-Scanner-roller-not-functioning/m-p/435561#M20201 <P>Hello Nfrazer,</P> <P>We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.</P> <OL> <LI>What size and type of paper are you feeding into the document feeder?</LI> <LI>Does the printer beep when the document is inserted?</LI> <LI>Are you able to make a copy from the feeder?</LI> <LI>Do you get any specific errors when the feeder does not work?</LI> </OL> Fri, 08 Sep 2023 19:19:51 GMT https://community.usa.canon.com/t5/Office-Printers/imageCLASS-MF455dw-Scanner-roller-not-functioning/m-p/435561#M20201 Hector 2023-09-08T19:19:51Z