topic MF733CDW Cannot Scan to Email with SMTP Auth - Error 806 suddenly in Office Printers

MF733CDW Cannot Scan to Email with SMTP Auth - Error 806 suddenly

jehlybean — Mon, 14 Aug 2023 16:20:49 GMT

Hello,

I have been searching for a solution but despite trying everything, I am unable to get this to work for gmail. This worked perfectly fine as of a month ago, but I am unable to get it to work anymore.

I have tried the following:

1. Re-obtained an app-specific password.

2. Changed the email and obtained another, different, app-specific password.

3. Verified port 587 is in the network settings for SMTP.

4. Checked the TLS box.

5. Updated to latest available firmware.

Re: MF733CDW Cannot Scan to Email with SMTP Auth - Error 806 suddenly

Stephen — Mon, 14 Aug 2023 16:30:51 GMT

You might want to call support so they can walk you through this one! They're at 800-652-2666 Monday through Friday from 9:00 am to 8:00 pm (ET).

Re: MF733CDW Cannot Scan to Email with SMTP Auth - Error 806 suddenly

jeffmr4 — Thu, 17 Aug 2023 04:10:03 GMT

You might try these instructions,

https://canoncanada.custhelp.com/app/answers/answer_view/a_id/1036411/~/configuring-e-mail-settings-for-scan-to-email

Re: MF733CDW Cannot Scan to Email with SMTP Auth - Error 806 suddenly

jehlybean — Fri, 18 Aug 2023 01:49:08 GMT

Thanks - already tried that per my original post.