https://community.usa.canon.com/t5/Office-Printers/My-cannon-mb-2320-is-doing-double-printing/m-p/428471#M19843 <P>my mb 2320 printer is now all of a sudden printing double on pages asking for user name e-mail address when I print my documents</P> Wed, 19 Jul 2023 01:16:04 GMT Oklahoma09 2023-07-19T01:16:04Z https://community.usa.canon.com/t5/Office-Printers/My-cannon-mb-2320-is-doing-double-printing/m-p/428471#M19843 <P>my mb 2320 printer is now all of a sudden printing double on pages asking for user name e-mail address when I print my documents</P> Wed, 19 Jul 2023 01:16:04 GMT https://community.usa.canon.com/t5/Office-Printers/My-cannon-mb-2320-is-doing-double-printing/m-p/428471#M19843 Oklahoma09 2023-07-19T01:16:04Z https://community.usa.canon.com/t5/Office-Printers/My-cannon-mb-2320-is-doing-double-printing/m-p/440869#M20429 <P>Hello Oklahoma09,</P> <P>Double printing is usually a sign of a dirty encoder strip or there is something wrong with the hardware. You can start by cleaning the printers encoder strip using the steps in the link <A href="https://support.usa.canon.com/kb/index?page=content&amp;id=ART168472" target="_self">HERE</A>. If you are asked to enter a username or password when using the printer, you can check the operation restrictions on the printer using the touchscreen. You can view the restriction settings use the link <A href="https://ij.manual.canon/ij/webmanual/Manual/W/MB2300%20series/EN/UG/ug_admin0300.html" target="_self">HERE</A>. If cleaning the encoder does not resolve the double printing, it looks like the printer needs service. You can check your service options by logging into your <A href="https://myprofile.americas.canon.com/us/signin/" target="_self">MyCanon</A> account.</P> Thu, 12 Oct 2023 20:29:44 GMT https://community.usa.canon.com/t5/Office-Printers/My-cannon-mb-2320-is-doing-double-printing/m-p/440869#M20429 Hector 2023-10-12T20:29:44Z